Effective November 3, 2026

Terms of Service

Plain terms for a simple service. Booking a pickup with JunkIt LA means you agree to these.

Quotes

Quotes are based on the photos and description you provide and are valid for 14 days. If the load on site is materially larger or different from what was described, we'll give you a revised price before starting, and you may decline at no charge.

Scheduling

We schedule two-hour arrival windows. If we're going to miss a window we'll contact you before it ends. You may cancel or reschedule at no charge up to two hours before the window starts; later cancellations after the crew has dispatched may incur a trip charge disclosed at booking.

What we don't take

Hazardous materials (paint, solvents, chemicals, fuel, propane, asbestos, fire ash, medical waste), items we're not permitted to transport, and anything requiring demolition. Dumpster rental is not offered. If prohibited items are discovered during a job we'll leave them in place and tell you where they can go.

Property and liability

Our crews use blankets, dollies and drop cloths and take reasonable care. We carry general liability and commercial auto insurance. You're responsible for identifying anything that should not be removed; once an item is loaded and the truck leaves, it can't be returned. Donated items are transferred to the receiving charity at drop-off.

Payment

Payment is due when the load is complete, by cash, card or Zelle. Commercial accounts may be invoiced by prior arrangement.

Text messages

By providing your mobile number you agree to receive transactional text messages about your request. Message and data rates may apply. Reply STOP to opt out.

Contact

Questions about these terms: junkitlosangeles@gmail.com or (310) 905-5138.